Saturday, June 13, 2009

Fair Deal Promise: book an International Air Ticket. If you find a lower fare, we'll match the same.



















How does the Fair Deal Promise work?
  • This offer is only applicable upon making a flight booking from Yatra.com for travel originating from India.
  • This offer is only valid for published retail fares for exactly the same flight(s), airline, travel date(s), fare class and travel itinerary for the same number of passenger(s). Fares must be in exactly the same cabin(s)/class (First, Business, and Economy) and carry exactly the same fare rules and restrictions.
  • If you find an International airfare that is available to the Indian general public from another travel agent or an online travel agent (and not from an airline directly), you can avail the “FAIR DEAL PROMOTION” upon converting your booking into a purchase of the same ticket from Yatra.com.
  • At the time of booking an international air ticket from Yatra, if you find a lower basic fare elsewhere as mentioned above, you are required to obtain a valid quote clearly mentioning the fare, booking conditions, travel dates, number of passengers, airline and date of booking & travel clearly shown and call a Yatra travel consultant on 0124-3040666 or 1800 1800 810 immediately to share the quote before making a purchase (Email requests will not be accepted unless following a phone enquiry.
  • Yatra.com will cross-check the fare quote of the Eticket for availability and booking conditions from the supplier (Agent). The confirmation of the ticket is subject to availability and validation from the supplier (Agent).
  • If the basic airfare is available as shown on the valid quote and meets the applicable conditions of the FAIR DEAL PROMOTION, Yatra.com will do its best to match the fare..
  • In case of change of itinerary, rescheduling, cancellation or refunds, the discount amount will be adjusted from the refund amount. FAIR DEAL PROMOTION will not be applicable on the bookings that will be rescheduled, cancelled or refunded.
  • Yatra.com is the final authority on the interpretation of these rules. Yatra.com reserves the right to terminate this offer at any time without notice.
The Fair Deal Promise Excludes:
  • "FAIR DEAL PROMOTION" is not applicable on unpublished fares that are not available to the general public and fares that cannot be purchased on Yatra.com (airlines that we are not offering). Not applicable for fares quoted directly by the airlines.
  • Fares not available to the general public include, but are not limited to special deals for corporates/companies, military, government, wholesaler, consolidator, opaque agencies and other discount fares.
  • FAIR DEAL PROMOTION does not apply to package fares, such as airfares sold as part of a travel package, nor does it apply to airfares on another website that have been reduced as a result of promotional discounts, such as discount coupons, loyalty program discounts or fly free offers or if another travel agent, airline or an online travel agent is undercutting the system fares using any of their marketing promotion or from it marketing Budget.
  • FAIR DEAL PROMOTION will not be applicable on tickets bought through Auctions or offered to closed subscriber or membership groups.
  • Yatra reserve the rights to add, modify, alter, withdraw all or any of the terms and conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or to withdraw it altogether without any prior notice.
  • This promotion is not applicable when you use discount coupons/ vouchers or other promotional offers on the alternate website.

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